Mission, Vision & Value Statements

Mission Statement

Our mission is to provide complete, quality solutions to our clients by incorporating sensible and cost-effective technologies. These products will be supported by a team of customer-oriented quality staff whose overriding priority is to provide professional service to our customers resulting in complete customer satisfaction.

Vision Statement

ECNX is committed to serving as the leading Internet provider for the city of Kano and the premier network provider and consultancy service for the State of Kano and the nation. We strive to fulfil a critical role in the success of our clients by enabling them to cross boundaries and reach the world. We achieve this vision by keeping abreast of ever-changing technological advancements, and by being the first to deploy them amongst our competitors. We anticipate our customers’ needs before they do and foster early adoption of advanced networking technologies. We empower our customers to forge their own path to success and fulfil their potential.

Values Statement

ECNX is dedicated to providing the most advanced network and internet access to its clients. To achieve this, our team embraces values that guide our decisions and drive our actions in whatever we do. We commit ourselves to values to build a foundation for delivering a network that empowers its customers and their communities to grow and succeed today and tomorrow.

ECNX supports the missions of the organisations that serve Nigeria at large and Northern Nigeria in particular. This role is important in the development of our nation, and is critical to our success. We provide a window to our clients from which they access every corner of the globe. We aim to increase the broadband infrastructure present to connect every level community together.

At ECNX, we aim to ensure that our customers are always at the forefront of innovation and have access to technologies that meet their needs and advance their missions. We seek strategic partnerships to create synergies that enable us to advance more than we could alone.

ECNX lays a heave focus on fiscal responsibility. We achieve cost savings for our organisation through vendor negotiations and resource collaboration. We, as well, secure savings for our customers through consistent, cost-effective services.

ECNX’s leadership emphasises customer-oriented thinking at all levels of our organisation. By maintaining focus on our customers’ needs, we ensure our services don’t just meet expectations, but exceed them.